Carvechi Technology

Cisco SMARTnet Service

Cisco SMARTnet Service is a tremendous benefit and value to keeping Cisco® SMARTnet® Service is an award-winning technical support service that gives your IT staff direct, anytime access to Cisco experts and extensive Cisco.com resources.

Cisco SMARTnet is essential to keeping your business functions available, secure, and operating at peak performance. Networks are the lifeline that connects customers to goods and services, and the effects of network downtime can be significant, decreasing productivity, eroding customer confidence, and losing revenue.

Cisco SMARTnet helps our customers with the following:
• Quickly resolve issues: Identify and resolve problems quickly before they significantly affect business continuity.
• Empower IT staff: Improve operational efficiency by keeping IT staff up to date on the latest technology advances and security threats.
• Mitigate risk: Detect security issues that could negatively affect the availability, performance, and reliability of your network.

Cisco SMARTnet is available at Carvechi Technology and provides a wealth of support tools with greater IT infrastructure and network availability and the following service features:

• Fast support from experts: Connect directly to the Cisco Technical Assistance Center (TAC), staffed by thousands of certified Cisco professionals with experience diagnosing the toughest problems in your network and data center.
• Online self-help support: Access extensive support resources 24 hours a day, 365 days a year through Cisco’s online knowledge base, communities, resources, and tools. Table 1 shows the support resources available with Cisco SMARTnet Service.
• Smart, proactive diagnostics: Gain critical insight with the embedded Cisco Smart Call Home feature, which offers detailed diagnostics and immediate alerts on enabled devices.
• Ongoing operating system updates: Access new OS features, including both minor and major OS releases, with the latest operating system software updates within your licensed feature set.
Contact Carvechi Technology today for pricing on SMARTnet warranty

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